SUMMARY

Several years experience in a manufacturing and distribution environment. Hands on experience at all levels with most aspects of computer systems used by a typical manufacturing company.

PROJECT MANAGEMENT

Managing projects for over 10 years. Most recent project has been a high profile project leading a team of 12 developers to design, code and implement a system to present prices to external companies which have contractual discounts and pricing structures.

EDUCATION

University of Phoenix: MBA 1985

OTHER

PMP certification.

12/06 to 4/07

HP shared applications, Quotes and configuration team. Project Manager monitoring production issues.

4/06 to 7/06

HP Strategic Partner Operations/Americas Partner Operations/Pricing Presentation, Cupertino, Contractor, Testing Lead.

Trained the replacement PM, Testing modifications to make the pricing presentation system near real time.

7/02 to 12/05

HP GO+IT, Cupertino, Contract IT Project Manager, Managing the IT support for SPO/APO Pricing Presentation for top tier partners in the Americas. Managed development and operations for this project. The data was presented to the external companies via a external web site, via email and secure copy to the external company's server.

Operations: The system used 8 servers, half Linux and half HP UX. Was responsible for setting up and managing Oracle 9i (DBA). Staff added replication, advanced queues and triggers. Personally did security hardening. System was up and available 24 x 7. Setup and did multiple machine backups (Amanda).

Development: Personally developed most of the pricing presentation system using Oracle 9i, Perl and shell scripts. Managed numerous projects and transitioned development to a team in India. Staff converted the system to Java, jsp, ColdFusion MX. I managed two developers in Cupertino and ten developers in Bangalore.

7/02 to 12/05

Continued

Management: On time and within budget for entire time that I was manager.

Both business team (users) and developers are scattered across multiple time zones from Boston, Houston, Rio de Janeiro, Miami, Cupertino and Bangalore with additional stakeholders in Germany, France and Toronto. Outstanding accomplishments:

• Uptime over 300 days. (Last down time was due to scheduled equipment move.)

• Automated most of the price checking.

• Communications to external partners exceeding the business partners' expectations.

• Exceptional expertise at remote management, conference calls and time zone management.

Transitioned project management to new PM.

10/98 to 7/02

HP/Channel, Logistics and Fulfillment, Santa Clara, Contractor. Supporting Finance departments for several divisions using the CLF computers. Using HP 3000 (MPE/iX, QUIZ, QTP etc.), Unix and Linux (Systems Administration, DNS/BIND, APPLIX etc, Configuring, Intranet support, HTML, PERL, CGI). I am planning and implementing the obsolescence of the Finance systems being replaced by SAP (and supporting them until they are replaced). Managing small projects and user training.

7/98-10/98

Trimble Navigation, LTD. Sunnyvale CA. Contractor. Supporting CA ManMan. Primarily using the Cognos tools (Quiz, Quick and QTP).

7/96 - 7/98

HP/Channel, Logistics and Fulfillment (Formerly NADO) at Santa Clara, Contractor. Providing IT Support to the CLF Finance group. Duties: Modify and Support HP's Sales and Cost of Sales System (SACS). Modify, automate and support the division's Standard Cost Revision (SCR) process (programs, jobs and schedules). The previous person supporting SCR had been spending most of their time supporting the process. I automated the process and improved it. Created documentation for the SCR on HP's Intranet. Support various JV's and automating the division's accounting process. Programming in MPE/ix COBOL and Cognos and Win-NT Perl some JAVA. Actively involved in the CLF Finance Y2K effort. Involved in planning, conversion and unit testing.

12/93 - 7/96

EDS/Maxtor Account, Advanced Systems Engineer About two weeks after I started at Maxtor, the entire IS&T department was "out-sourced" to EDS. Effective 1/1/94 My contract switched to EDS. Joined EDS as a full-time employee effective 7/15/94. This site used HP 3000 ASK ManMan, HP 9000 Aurum, Banyan. The Shipping and RMA systems are "homegrown". The EDS - Maxtor account management objectives involved a great deal of cross-functional team effort. Below are listed some of the projects for which I provided leadership.

Objective: EDS Account Management is paid bonuses depending on the Customer Satisfaction. After the semi-annual Customer Satisfaction Survey, it was decided that EDS needed to improve customer relations. My assignment: Assure customers will get reports 99% of the time.

Problem: Unreliable systems. Up to 30 ABEND's on a typical weekend and another 20 - 30 during the rest of the week.

Solution: Implemented a process of reviewing all ABEND's and correcting the problems with an automated "permanent" solution for each ABEND. When I left EDS, the Maxtor account's total ABEND's were averaging less than one a week. They are now addressing other problems that might effect customer satisfaction.

Objective: Bring new Staff members up to speed as soon as possible. New staff need to support of highly customized ASK ManMan code and Order Management, RMA's, Shipping, Financially and other systems as needed. This site uses FORTRAN, COBOL, Quiz, Quick and View Forms.

Problem: The average programmer takes weeks to learn enough to be able to function independently.

Solution: I wrote a training manual. Every time someone asked me a question that was not already in she manual, I added a paragraph describing the answer. Over the two years I was there, the manual grew to almost 300 pages. In addition I have taught several classes including Version Control, HP IMAGE database, Security / Auditabilty / and Control.

12/93 - 7/96

continued

Objective: Acquire new OEM Customers and retain existing OEM customers by implementing strategic EDI transactions.

Solution: EDI system fully integrated with existing software. The table driven EDI system permits easy implementation of new transactions and new trading partners. Supervised the team creating the EDI interface to the existing system, the transaction database and testing of the code. Code written in Quiz, QTP, COBOL and FORTRAN. EDI Transactions implemented: 850 862, 856, 555,810, 820, 830,870

Summary of Projects: OMAR Support, "On Time Shipment" Indicator Reports, Consolidated Billing, Distributed Shipping Systems, Automatic Credit Card Authorizations, served as lead for EDI Advanced Shipment Notice project and the 850, 860, 810 and 820 Purchase Orders, Invoice and Remittance Notices. In addition I have served as an individual contributor supporting Order Management / Accounts Receivable I have alto served as Technical Leader for the site and supervised the OMAR, RMA and Shipping Support Programmers.

10/93 - 12/93

ASK, Consultant Objective: Test and prepare several DATAPORT modules for the next release. ASK has decided to standardize certain programs that were previously available only as custom products. Several of the programs include interfaces to TRACKER and PROJECTS. Both HP 3000 and DEC VAX sides of the products were assigned to me. Contract was extended twice.

9/93 - 7/94

Calpine Containers, Inc., Consultant Client wishes to implement a perpetual inventory using ASK MANMAN and ASK OMAR which are in place and in use but not linked together. Created a "bolt-on" IMAGE database to facilitate reporting of inventory activity to duplicate the old spreadsheet reports. Developed tools to assist in Cash-Based Sales.

2/92 - 7/93

Micronics Computers, Inc. M. I. S. Director

Strategic issue:

Improving response to changes in customer requirements.

Major accomplishments

1. Evaluated the current system and planning needs. Proposed ASK MANMAN on a HP'3000 as the replacement. The solution, which was purchased, included Manufacturing (with Repetitive and Bar code), OMAR, A/P, G/L and Engineering. The MIS department supported and reported to the VP of Operations. Implemented ASK 2/1/93. Received the first award by this company for outstanding efforts and accomplishments for this project.

2. Implemented e-mail communications between the company and major customers and suppliers. Implemented toots to permit remote users access to all of the data which they need to do their jobs.

3. Implemented a new bar-code system to support penetration of the distribution channel and support warranty needs.

4. Purchased and installed a forecast demand system to feed ASK MPS.

5. Implemented MPS and MRP 7/93.

6. Setup Inventory tracking in the Packing and Shipping Department and bar code scanning to assist in warranty tracking.

7. Designed e-mail based version of EDI for PO's.

8. Created many reports for Management, Cost analysis, Monthly reports for the board, etc.

Management: Staff of five. Novell network with 250 PC's, six file servers, Asynchronous Communications Sever, Mail Server, CD-ROM, incoming and out going FAX server, HP 3000, MHS to Novell gateway, over 30 printers. The network covers two buildings in Fremont, a Sunnyvale site, a Munich site and two Taiwan sites. Individual Contributions Worked the more complex programming problems rather than assigning them to the more junior members of the staff.

12/91 - 2/92

RCM, Consultant Quiz, Image and KSAM, Reflection scripts, Security 3000 menus.

10/91 - 12/91

USWest Public Safety Group, Consultant HP3000 COBOL, View, Image.

7/91 - 10/91

HP/Corp., Consultant HP Corp. Personnel, Used Pascal 3000 to provide support for HP's programs which analyze the Annual performance reviews.

3/89 - 7/91

Rational, Senior Programmer/Analyst Company had no MIS dept. Duties included long range planning for the MIS function, installed a series of new releases of the integrated data base system (MADIC) Developed the MRP to PO interface which prevented the company from having to hire an additional Buyer. Developed a new Shipping System. Used Prime/Info. (PICK/Basic)

7/86-2/89

Smith-Kline Beckman, Spinco Division, Project Leader and Senior Analyst, Technical resource and team leader. Duties include determining user needs, specification writing, and assignment of tasks and priorities, assisting programmers with technical questions and data base design and management. Responsibilities included manufacturing systems, marketing systems, financial systems (GL and Chart of Accounts) and system management. IBM-MVS and HP-3000, Protos and COBOL.